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Compassionate Communication

Compassionate communication is based on the belief that every action a human being is doing is born out of a need he/she is trying to meet.
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The four simple steps compassionate communication is build on are:
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1 To say what was observed happening (in a conflict it is usually what happened that upset us or the other.)
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2 To say what the feelings are.
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3 To say what the underlying wants, needs, values or importances are (usually what you wanted to happen or were afraid wouldn't happen.)
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4 (Optionally) To make a request of the other.
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These 4 steps are used in 2 different ways depending on:
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A) If we are trying to tell another honestly about what is happening with us, or
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B) If we are trying to help another tell us what is happening with them.

 

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